Building products at work, raising a human at home.
My path to product wasn't a straight line - I started as a developer, picked up an MBA, and spent the better part of a decade building things across three regions. From seller enablement at Amazon in Bengaluru, to growth at Tiki in Vietnam, to fraud and risk at Grab in Southeast Asia, I learned to solve problems in markets that don't hand you easy answers.
Today I'm a Lead Product Manager at PayPal in California, working on billing and checkout for millions of users. Outside of work, I'm a new mom, a marathon runner, a Lego collector, and a proud board game enthusiast - even if I rarely win.
Work
PayPal
Lead Product Manager, Branded Checkout · Aug 2024 – Present
I lead product strategy for PayPal's billing platform, powering recurring and vaulted payments for millions of users worldwide. I revamped the in-app Subscription Hub for 400K+ weekly users. I piloted a new 0-to-1 experience that lifted merchant conversion by 5%. I partnered with top merchants on migrations that unlocked $XXX+ in annualized incremental payment volume.
Grab
Lead Product Manager, Trust and Payments Risk · Feb 2022 – Jul 2024
Grab was where I learned to love a good puzzle. I owned product strategy for payment and fraud loss across users, drivers, and merchants in Southeast Asia's wonderfully messy, fast-moving markets. I presented the fixes straight to Grab's CEO and CPO. I cut payment arrears in Vietnam by 50%. I choked off driver-initiated fraud by $30K/month with smarter onboarding checks. I paired data science models with telematics to automate decisions no one wanted to make by hand. Targeted experiments unlocked ~$200K/month in incremental cashless volume—turns out fighting fraud can actually be fun.
Tiki
Senior Product Manager, Growth · Sep 2019 – Sep 2021
Tiki was my first stint outside India, and Vietnam turned out to be an amazing market to learn in. I worked with a local firm on problems you don't see anywhere else. I grew paid membership subscribers 6x and revenue 2x through onboarding improvements and partner integrations with telcos, e-wallets, and banks. I launched a "Guaranteed Next Day Delivery" offering across 200K+ eligible products. I picked up a bit of Vietnamese along the way, and thoroughly enjoyed the stint.
Amazon
Marketplace Leadership Program · May 2018 – Sep 2019
I was selected for Amazon's Marketplace Leadership Program in Bengaluru, a rotational program with 1-year stints across Seller Services teams (Seller Acquisition and Seller University). I converted my internship into a full-time offer. I drove ~20% quarterly sales growth for new self-serve sellers by improving pricing, Prime benefits, and assortment guidance. I built a data model to sharpen seller acquisition.
Projects
Paati Says
Screen-free illustrated picture books that answer a child's real "but why?"
questions - about traditions, money, habits, and values - through the eyes of a South Indian Paati
(grandmother) and her 5-year-old granddaughter, Tara.
in progress
Blog
Off the Clock
Connect
Always up for an interesting conversation - find me on LinkedIn.